Terms & Conditions

1. Business Identity

Hub Herb India is a commercial selling and sourcing brand operated by Growbiz International.

Products may be sold under Hub Herb India, Ayushalya or another applicable product brand. The applicable product brand is identified on the relevant product page or commercial document.

2. Website Use

By using this website, you agree to use it lawfully and not to interfere with the security, availability or normal operation of the website.

Website content may be updated, corrected or removed without prior notice where reasonably necessary.

3. Product Information

Product names, botanical names, descriptions, images, specifications, applications and availability are provided for product identification and commercial information.

Actual characteristics may vary according to product, batch, processing, natural variation and applicable specification.

4. Medical & Health Disclaimer

Nothing on this website constitutes medical advice, diagnosis or treatment.

Products are not represented as intended to diagnose, treat, cure or prevent any disease. Customers and manufacturers are responsible for evaluating the safety, suitability, regulatory status, labelling and claims of their own finished products.

5. Orders & Quotations

Adding products to a cart, submitting an enquiry or requesting a quotation does not automatically constitute acceptance of an order. An order becomes commercially confirmed when the applicable product, quantity, pricing, payment and other terms have been accepted through the applicable process.

6. Bulk & Commercial Orders

Wholesale and bulk transactions may be subject to product-specific quotations, Proforma Invoices, specifications, packaging requirements, testing, freight and agreed trade terms.

Where there is a conflict between general website information and specific written commercial terms accepted for an order, the applicable order documents will govern to the extent permitted by law.

7. Payments

Payments must be made using the applicable checkout method or the official payment instructions issued for the relevant commercial order.

For bank transfers, buyers should verify beneficiary and bank details against official commercial documentation before transferring funds.

8. Shipping & International Trade

Shipping arrangements are governed by the applicable Shipping Policy, quotation and agreed commercial terms.

International buyers are responsible for determining whether the relevant product may legally be imported, used, marketed or resold in the destination country and for obtaining any required permissions.

9. Customs, Taxes & Duties

Unless otherwise agreed, destination-country customs duties, import taxes, VAT, inspection charges and similar local costs are generally the responsibility of the buyer or importer.

10. Product Documentation

COA, SDS/MSDS, product specifications, origin documents, phytosanitary documents and other paperwork may be available or arranged where applicable according to product, batch, destination and commercial requirements.

11. Intellectual Property

Website content, original photographs, graphics, layouts, text, logos and other protected materials may not be reproduced, copied or commercially used without appropriate authorization, except where permitted by law.

Third-party trademarks and brand names remain the property of their respective owners.

12. Third-Party Services

The website may rely on third-party payment, logistics, mapping, analytics, hosting or other services. Availability and performance of independent third-party services may be outside our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Hub Herb India and Growbiz International shall not be liable for indirect or consequential losses arising from website use, product misuse, customs action, destination-country regulatory decisions, carrier delays or other matters outside our reasonable control.

14. Force Majeure

Neither party shall be responsible for delay or failure caused by circumstances beyond reasonable control, including natural events, government action, transportation disruption, strikes, customs restrictions or other comparable events.

15. Governing Law

These terms and applicable transactions are governed by the laws of India, subject to any mandatory rights and requirements that cannot lawfully be excluded.

Subject to applicable law, disputes shall be handled by competent courts in New Delhi, India.