PRIVACY POLICY

Effective Date: May 10, 2026 (Updated for Global Compliance)

GrowBiz International, operating under the brand name HUB HERB INDIA, is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with Indian IT laws and international data protection standards (including GDPR for our European users).

1. Information We Collect

  • Personal Information: Name, email address, phone number, shipping/billing address, and business details (for wholesale buyers).

  • Payment Data: All payment information is processed through secure, third-party, encrypted gateways. HUB HERB INDIA does not store your credit card or bank details on our servers.

  • Technical Data: IP address, browser type, time zone settings, and usage patterns on www.hubherbindia.com.

2. How We Use Your Information

We process your data based on necessity and consent to:

  • Order Fulfilment: Process transactions and manage international shipping logistics.

  • B2B Communications: Provide customised bulk quotes and export-related documentation.

  • Customer Support: Respond to inquiries via email or our WhatsApp Business desk.

  • Legal Compliance: Maintain records for export audits, tax purposes, and customs requirements.

3. Data Disclosure & International Transfers

To provide a seamless global experience, we may share relevant data with:

  • Logistics Partners: DHL, FedEx, and sea-freight forwarders for delivery.

  • Payment Processors: Secure platforms like PayPal or Razorpay.

  • Legal Authorities: Only when required by Indian or International law to prevent fraud or fulfil export regulations.

  • Zero-Sale Policy: We never sell, rent, or trade your personal data to third parties for marketing purposes.

4. Your Rights (Including GDPR Rights)

Whether you are in India or the EU, you have the following rights:

  • Access & Correction: You can request a copy of your data or ask us to fix inaccuracies.

  • The Right to be Forgotten: You can request the deletion of your personal data (subject to legal record-keeping requirements for exports).

  • Data Portability: You can request your data in a machine-readable format.

  • Withdraw Consent: You can opt out of our newsletters at any time.

5. Data Security & Retention

We implement SSL encryption and industry-standard security protocols to protect your data. We retain your information only as long as necessary to fulfil the purposes outlined (e.g., fulfilling an export contract or providing ongoing wellness support).

6. Cookies & Tracking

We use cookies to enhance your browsing experience, remember your currency preferences ($/€/₹), and analyse website traffic. You can manage cookie settings through your browser.

7. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.

8. Contact Our Data Protection Desk

For any questions regarding your privacy or to exercise your data rights, please contact us: