WEBSITE ACCESSIBILITY

Accessibility Statement

Hub Herb India aims to make its website more accessible, understandable and easier to use for customers, business buyers and visitors with different access needs.

OUR COMMITMENT

Working Towards a More Accessible Website

We recognise the importance of providing digital content that can be accessed and understood by as many people as reasonably possible. Accessibility is an ongoing process, and we continue to review and improve the website as features and technology evolve.

Ongoing Improvement

Website accessibility can be affected by theme components, plugins, browser behaviour and external services. We review reported issues and work to improve accessibility where reasonably practicable.

Accessible Navigation

We work to maintain a clear navigation structure, readable content hierarchy and understandable controls across the website.

Readability & Content

We aim to use clear headings, readable typography, descriptive labels and structured content to make information easier to understand.

Images & Alternative Text

Where appropriate, images may include alternative text or other descriptive information. Decorative images may not require equivalent descriptive text.

Keyboard & Interaction

We aim to improve keyboard accessibility and interaction with essential website controls. Some third-party or dynamically generated components may behave differently depending on the technology being used.

Colour & Visual Presentation

We use colour, spacing, typography and visual hierarchy with the goal of making important information easier to identify and read.

Forms & Input Fields

We aim to provide meaningful field labels, readable instructions and understandable validation messages across contact, enquiry and checkout forms.

Third-Party Content & Services

Hub Herb India may use third-party services such as payment gateways, maps, logistics tools, embedded media, analytics or other external components. Accessibility of those third-party systems may be outside our direct control.

Where practical, we will consider accessibility when selecting or configuring such components.

Known Limitations

No website can be assumed to be fully accessible to every person, device, browser or assistive technology at all times. Some content or functionality may have accessibility limitations, particularly where it is delivered through third-party or dynamically loaded components.

We do not represent that every part of the website currently conforms fully to every WCAG 2.1 Level AA success criterion.

FEEDBACK & ASSISTANCE

Tell Us About an Accessibility Barrier

If you have difficulty accessing any part of the website, please contact us with the page URL and, where possible, a short description of the issue. We will use the feedback to investigate and improve the experience where reasonably practicable.

Accessibility-related feedback does not need to follow a technical format. Simply tell us what you were trying to do and what prevented you from completing it.

Accessibility Contact

Phone / WhatsApp
+91-9169164436
Registered Office
F-244, Near Ramakrishna School, Mangal Bazar, Laxmi Nagar, Delhi – 110092, India
Physical Store
L-97, Jagat Ram Park, Laxmi Nagar, Delhi, India
We aim to acknowledge accessibility-related feedback and work toward a response within 3 business days. Resolution time may vary depending on the nature and technical complexity of the issue.