
Shipping Policy
GLOBAL SHIPPING & LOGISTICS
Reliable, Fast, and Secure Delivery to Your Doorstep
At HUB HERB INDIA (Growbiz International), we take pride in our robust logistics network. Whether it’s a 100g pack of rare herbs for a retail customer or a 500kg bulk consignment for a pharmaceutical unit in Europe, we ensure safe and timely delivery.
1. Domestic Shipping (Within India)
We partner with premium carriers like Delhivery, Ekart, and BlueDart to cover 19,000+ pin codes across India.
Processing Time: 1-2 business days.
Delivery Timeline: 3-7 business days.
Partial COD: Available with a 20% non-refundable advance. The balance is payable at delivery.
Domestic Rate Chart: | Weight Slab | Cost (INR) | | :— | :— | | Up to 2 kg | ₹110 | | 2 kg to 5 kg | ₹150 – ₹240 | | 5 kg to 10 kg | ₹280 – ₹440 | | 10.1 kg to 20 kg | ₹1,500 (Bulk Handling) |
2. International Shipping (Global Exports)
We export to over 50+ countries. All international orders are prepaid only.
Our Partners: DHL, FedEx, and Aramex for Express Air Shipping.
Customs & Duties: Import duties or VAT levied by the destination country are the responsibility of the buyer.
International Rate Chart (Express Air): | Weight Slab | Cost (INR) | | :— | :— | | Up to 500g | ₹450 – ₹810 | | 500g to 2kg | ₹900 – ₹2,160 | | 5kg to 10kg | ₹4,450 – ₹5,790 | | 15kg to 20kg | ₹7,800 – ₹9,140 |
3. Bulk Export Logistics (B2B)
For orders exceeding 20kg or for commercial resale, we offer specialised shipping modes:
Air Freight: Faster delivery (5-10 days) for high-value herbs like Shilajit or Saffron.
Sea Freight: Most cost-effective for bulk herbs and spices (250kg to Full Container Load).
Incoterms: We support FOB (Free on Board) and CIF (Cost, Insurance, and Freight) terms for seamless international trade.
4. Export-Grade Packaging
To ensure the potency and aroma of our Ayurvedic products remain intact:
Moisture Protection: High-micron HDPE bags and vacuum sealing.
UV Protection: Light-resistant packaging for sensitive herbs.
Durability: 5-ply corrugated master cartons for international transit.
5. Tracking & Delivery Support
Real-time Tracking: A tracking ID is shared via email/SMS as soon as the package is dispatched.
Undelivered Orders: If your tracking shows “Delivered” but you haven’t received it, please contact us within 4 days.
Address Accuracy: Please ensure the country code and postal code are 100% accurate for international shipments to avoid rerouting fees.
Contact Our Logistics Desk
For custom shipping quotes for bulk orders or questions about customs clearance in your country:
Email: connect@hubherbindia.com
WhatsApp (Global Support): +91-9169164436